FAQs

ALL THE ANSWERS YOU NEED

GENERAL QUESTIONS

WHAT IS WEB HOSTING?

Web Hosting is a service that allocates space and resources on a server specifically for the files that make up your website. It allows you to publish your website on the internet so your audience can access it and view it.  

That’s a loaded description of Web Hosting. Let’s look at a wider view of it.

Just as you need a physical location if you want to construct a store, building or house, you need a physical location for your website. All of the files (text, images, databases, videos etc.) that your website is made up of takes up space. While a domain name is essentially the address of your website, all of your website’s files need to be stored somewhere. Web Hosting gives you that storage place.

Your files are stored on a server. A server is basically a very powerful computer that stores those files, but also is designed to deliver them to your visitor’s web browser. The server where your website’s files are stored is given an IP address. This IP address allows your visitors’ computers to find your website to view it.

WHAT IS THE SHARED HOSTING?

Shared Hosting is an affordable solution perfect if you have a small blog, a personal website with minimal traffic or if you are launching a new website. At EZ Hosting, our Shared Hosting is user-friendly making it ideal for both new and experienced users, regardless of resource needs.

WHAT WEB HOSTING PACKAGE SHOULD I BUY?

We highly recommend that you select our Gold Web Hosting package. Our Gold plans load sites up to 20X faster compared to competing web hosting solutions. Why does website speed and page load times matter? Your site speed has a direct impact on your conversion rate. In fact, studies have shown that a mere 1-second delay in page load speed drops your conversion rate by 7%. That’s a lot! Our Turbo Servers can give you the boost your site needs!

Even if you don’t sell anything on your site, you should care about your site’s speed. After all, a slow page also negatively impacts your bounce rate and your visitor satisfaction rate. Not only that, but site speed is included in search engine ranking algorithms. That means your faster site can get a rank boost over competing slower sites.

While we recommend our Turbo servers to all users, we understand if you’re not quite ready for that level of service. To decide between our lower or middle-tier hosting packages, you will want to consider what your resource needs are. In particular, you will want to consider how many websites you plan on hosting on your package. If you plan on hosting more than 1-site, our middle-tier web hosting package should suit your needs quite well. If you only plan on hosting a single website, our lower-tier web hosting solution would be a good option for you.

Remember that our Web Hosting solutions are completely scalable. That means we’ll have a Web Hosting solution perfect for you even as your site and your resource needs grow.

Are you still not quite sure which Web Hosting package you should select? Just contact our Guru Crew’s Sales department. They’ll be more than happy to direct you into the appropriate Web Hosting solution!

HOW DO I GET STARTED WITH MY WEB HOSTING ACCOUNT?

You’ll have an easy time getting started with your new Web Hosting account! After you have purchased your EZ Hosting Web Hosting package, you will be sent a Welcome Email with login details to the My EZ Hosting control panel. My A2 Hosting includes everything you need to manage your Web Hosting account. You will find important information in your control panel including:

  • Email Login Information
  • FTP Connection Details
  • SSH Connection Details
  • cPanel Login Details (cPanel is the control panel you will use to manage your websites, files, email, databases and more. You will also find Softaculous in your cPanel control panel. Softaculous gives you the ability to install the web’s most popular software to your web hosting account with 1-click. Install software like WordPress, Drupal, Joomla, Magento and more in a matter of seconds.

Publishing Your Website

To publish your web site’s files so your audience can view it, upload the files to your account’s public_html directory. You are able to update your web site files whenever you want to. However, your audience will not be able to view any files not included in the public_html directory (or within the subdirectory beneath public_html).

Configuring Your Domain Name

If you have a domain name that was not purchased from EZ Hosting that you would like to use with your A2 Hosting account, you will need to update that domain’s nameservers (DNS). You won’t have to do this if you bought your domain from EZ Hosting. It has already been done for you.

The nameservers and their IP addresses are listed in the Product Details of My A2 Hosting. The nameservers for your web hosting account are ns1.ezhosting.com, ns2.ezhosting.com, ns3.ezhosting.com, and ns4.ezhosting.com.


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